Identity checks exist so the Malta Gaming Authority can see every payout goes to a real adult, and ours take up to 70 hours.
We keep the paperwork narrow and tell you the truth about timing, because a slow answer costs you trust.
We read submissions in the order they land, so tidy files move up that queue faster.
After this block you will know which file proves what, and which details to leave uncovered.
Upload the file exactly as it came. Casinos refuse a file that has been trimmed, brightened or converted, because the checks on the image can no longer tell whether it is genuine. Send the untouched original file from your phone Use a straight scan instead of a photo edit app
Expired bill date. An out-of-date utility bill fails because it no longer shows where you live now, and the date on it stops proving your current address. Order a fresh bill from your provider Pull today's statement from your banking app
From unreadable to accepted. A slanted photo with a missing edge or a shine across the print fails because the last four digits and the expiry date cannot be read. Lay the card flat on a dark table Fill the frame with all four edges
Running a licensed casino means asking where the money comes from, and the Malta Gaming Authority license MGA/B2C/872/2013 held by Wazamba Casino Ltd. makes that a duty rather than a choice. Treat the request as routine paperwork, not a suggestion that you have done anything wrong.
Pick whichever of these you can supply fastest and most clearly.
After reading this you will know which four moments bring the request and what each one needs from you.
Removes the worry that the check is a trap or a repeat chore every single time.
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